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IMPLEMENTATION AND SUPPORT
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IMPLEMENTATION AND SUPPORT

Get advice on implementing software
in your organization

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agree with the terms of processing of
my personal data
Thank you for your application!
Our specialist will contact you during the working day to answer questions.

WORK STAGES

1

Consulting and Purchase

  • Discuss your corporate objectives, prepare a personal commercial offer with work scope, complete estimate and terms.
  • Demonstrate features of a software system and its separate components: applications, web services and etc.
  • If you agree with this offered solution, then a contract is signed.
2

Implementation

  • Adjust the software package considering any specifics of your corporate business processes.
  • Instruct your employees, drivers and other staff to enable them to properly use the system, create and handle requests for trips.
3

Support

  • Start using the software system independently, take advantages of automation of the employee transportation process.
  • Obtain multifaceted support from our specialists to ensure stable, seamless and safe system operation.

SOFTWARE PACKAGE IMPLEMENTATION

1 Option. Express Implementation

An express implementation process is suitable for standard optimal setting of companies for travels using own car fleets. You will benefit from this option, if your company operates in normal conditions, trips for short distances around the city prevail and you have drivers on a full-time basis working in shifts.
Stages of Express Implementation:
  • 1
    Set business processes related to travel requests acceptance as per a standard optimal pattern
  • 2
    Provide routine user manuals: employees, drivers, a secretary and a technician
  • 3
    The implementation process is supported by our experienced technical team of the Implementation Department. For your part, a project manager should be involved to always keep in touch with us
  • 4
    Independent operation. The company starts accepting and performing requests for trips and obtains support from our specialists and consultations regarding work with the software system, if necessary
  • 2 Option. Project Implementation

    ТМ: Corporate Trips is a highly flexible system. By configuring it by means of setting and adjusting scripts, almost any processes can be supported. If your company features any geographical aspects, time and nature of trips, car parameters, drivers’ incentive system, trip ordering and etc., a project implementation process enables to establish a proper procedure for identification of such features, preparation and approval of project solutions, system setting and subsequent operation.
    Stages of Project Implementation:
  • 1
    A software system is implemented according to an individual project that includes a milestone work schedule, a description of all necessary business processes, their operational testing and implementation within the company
  • 2
    The implementation process is supported by our project manager, consultant, implementator and developer, if required. For your part, a project manager entitled to sign primary documents, as well as a technician should be involved
  • 3
    Operational testing is a limited period of system exploitation from 2 to 8 weeks. This stage involves connection of separate units and drivers to the system, adjustment of various scenarios of user interaction with the system or each other, system behavior confirmation and rectification of any defects and inconveniencies that previously have not been detected. The operational testing process finishes when the system achieves the predetermined indicators (successfully performed orders, drivers involved).
  • 4
    Drafting of personal manuals for your employees, operators, drivers and administrators. Such personal manuals will enable to become familiar with the system and ensure direct result in the short time
  • 5
    We train key users and prepare instruction for the remaining staff. The key users can help to solve any problems of general users: passengers, drivers, dispatchers and etc. We also can individually train a system administrator who then will be able to keep the system operational, as well as to maintain it.
  • 6
    We train key users and prepare instruction for the remaining staff. The key users can help to solve any problems of general users: passengers, drivers, dispatchers and etc. We also can individually train a system administrator who then will be able to keep the system operational, as well as to maintain it.
  • Learn more about implementation

    Leave the application, we will contact you and agree
    on a convenient time for consultation.

    By sending the application, I hereby
    agree with the terms of processing of
    my personal data
    Thank you for your application!
    Our specialist will contact you during the working day to answer questions.

    SYSTEM SUPPORT FOR A STABLE, SEAMLESS AND SAFE CORPORATE TRIP ARRANGEMENT PROCESS

    Support includes:
    24/7 technical support in case of emergency, setting of the software system and etc
    Engagement of a business advisor and trainings to improve efficiency of your corporate business processes
    A personal manager who addresses all your issues: requests for technical support, communication with the advisor and etc.
    What services are included in the maintenance packages:

    Unlimited 24/7 Technical Support.

    This includes consultations on the software system, emergency response and recovery, as well as adjusting of the system business logic

    Assignment of Personal Specialists.

    A manager and a technician constantly cooperate with you. They are aware of all requests and deeply involved in solving your tasks

    Updates.

    The software system is continuously evolving; new functions are emerging. We will remotely update your system to enable you to use new features

    Backup.

    All backup copies of the software system are stored in a cloud in encrypted form. Replicated data enable the company to recover in case of emergency

    Scheduled Maintenance.

    A support specialist remotely connects to the software system and verifies its operability. Such inspection reveals any system failures and helps to keep its stable operation

    Customer-Specific Enhancements.

    The support packages include the working time of programmers to develop any customer-specific enhancements in the software system

    User-Friendly Connection of Drivers.

    Automatic switching of the driver app and services to configurable ip-address of your server

    And Many Other Services.

    For example, designing of the driver app using your corporate style, recording of personal sound files for the telephony

    Learn more about packages
    for maintenance.

    Leave a request, we will contact you and tell you more
    about support options for your organization

    By sending the application, I hereby
    agree with the terms of processing of
    my personal data
    Thank you for your application!
    Our specialist will contact you during the working day to answer questions.

    Large companies are already enjoying
    the benefits of TM: Corporate trip

    AK "Alrosa" (PJSC) - Russian state mining company, world leader in diamond mining

    The results of the implementation of the program:
    • Put things in order in the fleet;
    • Reduced car mileage by 18%;
    • See the position of the cars in real time.

    Concern “Kalashnikov” JSC - Russia's largest manufacturer of automatic combat and sniper weapons

    The results of the implementation of the program:
    • Made it easier to accept applications;
    • Increased by 30% the number of trips per car;
    • Automated distribution of applications to crews.

    Get an individual
    commercial offer

    We will discuss the task of your organization and prepare
    a proposal, which includes the scope of work, a full estimate
    and the timing of implementation.

    By sending the application, I hereby
    agree with the terms of processing of
    my personal data
    Thank you for your application!
    Our specialist will contact you during the working day to answer questions.